IT Sector State in Ukraine During War & How to Relocate Your Project from a Russian Vendor

MLSDev
8 min readApr 8, 2022

February 24, 2022.

The world will forever remember this date as the start of the Russian invasion into Ukraine — the start of the most brutal war of the 21st century in Europe.

This war has changed the lives of millions of Ukrainians and impacted the whole world.

Ukraine has always been known as one of the main picturesque countries in the world with a rich culture. At the same time, it’s among the most influential providers of IT services globally.

This compound article explains how the war has changed the landscape of software development services in Ukraine, how MLSDev reacts to new realities.

Current State of IT Sector in Ukraine

As of 2020, Ukraine was home to over 200,000 developers. As mentioned by CNN, around 20% of Fortune 500 companies outsource development to an offshore software development company in the region.

State of Software Development Market in Ukraine (2021)

Under the full-fledged invasion from Russia, Ukrainians have shown that they are united as never before.

Today, the IT sector is one of few that can still function fully in the country.

While soldiers are fighting to protect the sovereignty of Ukraine and the safety of millions of Ukrainians, developers are fighting to support the country’s economy even under the severe bombing occurring all over the country.

According to the DOU’s poll, around 85–90% of all IT outsourcing and staff outstaffing companies have already returned to work. The number clearly shows that Ukrainians are stronger than many thought and that their fortitude is unbreakable.

Considering the situation, you might be wondering how this is possible.

Many companies had predicted this exact situation. They worked on the relocation of their workers and families for weeks, if not months. So, their workers are now located in countries neighboring Ukraine, such as Poland, Romania, and Hungary.

Those who haven’t left the country or who decided to stay with their families have relocated to relatively safe regions in Western Ukraine.

Lviv, Ivano-Frankivsk, Chernivtsi, and Rivne have become a new home for thousands of developers who were forced to leave their homes.

Almost all of these developers have already fully returned to work and continue to support clients’ businesses even through the most challenging times.

Moreover, the productivity level continues to increase. According to DOU.ua, around 70–75% are back to work with the productivity rate up to 65%.

Around 55% of employees have a full working day, while others might take some time offline during the day. Still, this in no way prevents them from delivering all the tasks on time.

Ukraine Stands Strong: How You Can Support the Country

The war in Ukraine has touched the hearts of millions of people across the world.

Today, everyone can become a savior and help Ukraine, its citizens, and its army fight back the invasion and stop the war.

Here’s how you can help.

1. Make Donations

First of all, you can donate some money to support Ukraine and its citizens. You can support the army, refugees, and all those who are suffering.

You can find a list of useful resources on HelpUkraineInfo and SupportUkraineNow based on your location.

As well, here is a list of the key donations and funds:

2. Help & Host Ukrainian Refugees

According to the United Nations, over 3 million Ukrainians have fled the country searching for a safer place to stay. There are thousands of refugees who need help.

You can become a volunteer, offer your place as a temporary place to stay for refugees, or donate some money to organizations taking care of those who were forced to leave their homes in Ukraine.

It is worth mentioning that Airbnb appears to be offering stays to people in times of crisis.

3. Follow & Share Trustworthy Information

Propaganda and disinformation are weapons that Russia is actively using to destroy Ukraine as a nation.

You can help prevent this by following and spreading only trustworthy information resources with your network, namely:

You can participate in peaceful protests taking place in your country together with the Ukrainian people.

As well, you can sign a list of actual petitions in terms of saving lives and stopping the aggression.

4. Become a Medical or Other Volunteer

There is also a lot of hands-on work all over the world. For example, thousands of centers are collecting humanitarian help for Ukraine and need help sorting all the donations before shipping them to the country.

You can volunteer at these centers for a few hours a day, for a week, or volunteer in any other possible way. For instance, if you are a medical worker, you can even come to Ukraine and help citizens in different cities.

Some cases of famous people include:

David Beckham, who has a fund with UNICEF, approached Ukrainian mothers and children and wanted to help. As well, for one day, he transferred his Instagram account to a Ukrainian doctor from Kharkiv.

Celebrities Ashton Kutcher and Mila Kunis collected 35 million dollars for humanitarian assistance to Ukrainian refugees abroad through GoFundMe. As well, J. K. Rowling, a writer, has donated a million pounds sterling through the Lumos fund to the most impacted children.

5. Spread the News or Write About Ukraine on Social Media

Social media is a powerful tool, especially when it comes to sharing information. Share news about Ukraine on social media, help spread the word about the war crimes of the Russian army, and support Ukrainians in the information space.

No matter how you decide to help Ukraine, remember that all the help matters.

Predictions for the Information Technology Industry in Ukraine

So, what will happen to the IT industry in Ukraine?

There is a positive outlook for offshore development centers located in Ukraine. Experts predict that the Ukrainian information technology sector will continue operating.

Local companies are doing their best to make that happen, namely:

  • They are relocating their experts to safer places in Ukraine
  • They are relocating their experts to different countries in Europe
  • Companies are opening offices in safe Ukrainian cities
  • Many companies are opening offices in Europe and the USA

Even before the war, most Ukrainian IT companies had offices in other countries.

These offices in Europe have become relocation hubs where employees that moved abroad can spend a few days before moving to their destination. This approach has been used by different companies, including Sigma Software, GlobalLogic, EPAM, etc.

Despite the war, the IT industry in Ukraine and Ukrainian specialists will not stop development and evolution. According to the PwC forecast, the IT industry will reach $8.4 billion in exports. In addition, the number of specialists will be over 242,000 by 2024.

The technology sector has adapted to the new reality. As a result, most companies have gotten back on track with their processes and projects.

How to Transfer Your Project to a New IT Vendor

If you’ve previously worked with a Russian team, Ukraine might become a smart option for you to transfer your project to a new vendor.

6-Step Process to Transfer your Project

1. Find & Hire a New IT Company

First of all, don’t cut ties with your existing vendor right away. It would be best for you to minimize the risks.

Clutch, the Manifest, GoodFirms, and other similar listing platforms are a good starting point for your research. Online directories can save you a lot of time and have the functionality to compare development prices, look through checklists of provided services, and read customer reviews.

Word of mouth is another option for hiring a qualified development team for your project, especially if someone in your circle works with development vendors on their projects.

2. Identify What Knowledge to Collect

Development is a complex process consisting of multiple stages and involving a number of experts.

The list includes the exchange of:

  • Sensitive data
  • Product regulatory compliance
  • Access to the code repository
  • Technical documentation of key algorithms
  • Specification of classes and app layers
  • Deployment, troubleshooting, and installation guidelines
  • Software development workflow
  • CI/CD best practices
  • Software development tools and techniques

3. Define People who Transfer & Receive Knowledge

After you’ve identified what knowledge you need to transfer, it’s time to identify the team members who will share the knowledge. Usually, project transfer involves contact between current and future CTOs, project managers, UX/UI designers, software developers, DevOps, software architects, etc.

4. Collect Knowledge Items

Hoping that team members will remember everything they hear during meetings is a road to failure. This is why knowledge sharing should not only be done via oral communication but in written form also.

5. Measure the Performance

The final stage of the process is assessing the effectiveness of knowledge transfer. There are a few criteria that you can use, such as how fast the new team has started with your project and the successful setup of the Development, Staging, and Production environments.

6. Manage the Offshore Team Effectively

Effective management is the main challenge of working with remote teams. While you can hire the best talents on the world market, the success of the project doesn’t rest solely on the team’s shoulders.

It would be best if you built a solid bridge between the different parts of your remote team to make the magic work.

Here’s how you can do this:

  • Share the vision of your company
  • Initiate visits and business trips to meet people in person
  • Plan meetings with time zone differences in mind
  • Automate processes that can be automated
  • Motivate the team by showing your engagement

Final Word

The Ukrainian IT sector is stronger than it has ever been.

Companies have adapted to the new reality and developers continue to work on client projects.

For more details refer to the publication on the MLSDev website.

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MLSDev

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